Daniel Sowsbery on LinkedIn: Customer Support Technician (2024)

I'd like to say thank you and well done to HaloPSA today. I notified them of an issue we were experiencing and they handled the call with professionalism and empathy. I asked if there was a Service Status page I could view to keep an eye on progress while they worked to fix things. There wasn't... yet! 30 minutes later however, boom! And a Service Status page was in action and the issue itself was fixed shortly afterwards. I couldn't have asked for better service. Well done Team Halo Service Solutions!“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong.”

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I’m happy to share that I’m starting a new position as Head of Customer Experience at Flotek Group Limited!

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Hi everyone - I am looking for a new role and would appreciate your support.I have driven high performance in large Contact Centres at a Senior level, and have over 13 years experience in Contact Centre Leadership roles. I've worked in the telecoms and banking industries, and have a very operational, engaging and empowering leadership style.Thank you in advance for any connections, advice, or opportunities you can offer. #OpenToWork

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I'm hiring the Contact Centre Assistant Manager in my AMAZE Direct - Bristol team. Take a look!You'll love working with the people; the stakeholders are challenging but always helpful. Your ideas will matter - you can make a difference.If you can make a comment so that your network can also see the vacancy, it might just make a big difference to someone's day. https://lnkd.in/e8Qvr7fa

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If you can, please consider a donation...https://lnkd.in/gVpmyfh #donation

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Morning all,I'm lucky enough to be able to take part in the Amaze Direct Memory Walk on Sunday 05/08/2018 to raise money for Alzheimer's Society and I'd really appreciate your support. All money raised will go directly to the charity. Any and all amounts are welcome!Donating to my JustGiving page is easy - just follow this link and click Donate:https://lnkd.in/dw5EJrRJustGiving sends your donation straight to Alzheimer's Society so it’s a quick and safe way to donate.Thank you,Daniel

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