The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 536 |
| Houston, TX | 401 |
| Seattle, WA | 253 |
| Philadelphia, PA | 251 |
| Washington, D.C., DC | 248 |
| Atlanta, GA | 226 |
| Denver, CO | 215 |
| San Francisco, CA | 150 |
| Sacramento, CA | 145 |
| Orlando, FL | 138 |
| Indianapolis, IN | 136 |
| Miami, FL | 128 |
| Boston, MA | 121 |
| Portland, OR | 118 |
| Detroit, MI | 115 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 100 |
| Jacksonville, FL | 92 |
| Littleton, CO | 92 |
| Oakland, CA | 89 |
| Baltimore, MD | 84 |
| Salt Lake City, UT | 84 |
| Pittsburgh, PA | 71 |
| New York City, NY | 66 |
| Tampa, FL | 64 |
| San Jose, CA | 60 |
| Tacoma, WA | 46 |
| Reno, NV | 45 |
| Knoxville, TN | 41 |
| Albuquerque, NM | 40 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Angela DeFord (@angeladeford) reported @comcast Email server is down
- Jacquelyn Lashawn (@PrincessTUD) reported
I have been trying to schedule an appointment for a tech to come out for TWO hours. I've worked with IT and I know that NONE of what you are asking will be going in the ticket. JUST SCHEDULE A TECH DAMN.#Xfinity on that stuff. I don't care about your script.
- iv (@ivonneharting) reported
@Xfinity has to be the WORST internet service. They upped my internet fees to almost $150/m and I constantly have connectivity issues. Also, they claim to have 24/7 chat support but no agents are available.
- Rick Isenberg (don't amplify the bullcrap) (@RickIsenberg) reported
@XfinitySupport appears that Comcast email servers are having problems today? Getting constant connection failures on multiple devices.
- Darth Hahn (@Brickstone83) reported
@XfinitySupport Are there issues with the Xfinity email server? I can't load any emails.
- Mary (@PhilsPhan107) reported
@Xfinity another $25 increase and nothing cheaper for a 20 year customer who never missed a bill bye bye cable just stupid giving people a reason to disconnect
- Thomas Jefferson (@Jefferson4Truth) reported
@comcast Why do you charge a fee for unlimited. All accounts should be. Do you limit people’s Cable TV watching unless they pay for unlimited TV watching? Right you know damn well you want people programmed not educated. Wonder why people call you Commiecast
- Chris Cunningham (@topher70) reported
Any idea how long the Comcast email is expected to be down? Has anyone heard of an ETA?#Comcast #xfinity #email
- Angela DeFord (@angeladeford) reported
@Xfinity email server is down
- tess (@modelcurls) reported
why is xfinity center literally the worst
- Sheila Ringer (@SheilaRinger2) reported
Someone hit the telegram pole a.k.a. Georgia Power pole And now I don’t have any Internet I’ve been calling @Xfinity and getting the automated service. They say it’s outage in my area, for four days I have had no Internet. The actual line is literally laying on the ground.
- nlmb (@GayFMB) reported
@zurly__ @Xfinity my internet so bad
- freedom lover (@Thanatos144) reported
@Xfinity Who asked for this? Noone. Here is a idea work on customer service and less on virtue signaling for people who are broke and don't buy your product... they have mommy and daddy pay for it
- Bruce Wayne (@WayneCorpOwner) reported
@SusanWojcicki i know you are way smaller than me, but what if i own both comcast and googleyou are in big trouble
- iv (@ivonneharting) reported
@Xfinity telling me to unplug and replug my modem is NOT a solution for your poor service. Oh, and if you try calling you’ll have to wait at least 30-40 minutes for a callback. Where is your staff?? You don’t have communication issues to bill though.
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